Information We Collect
We collect user information to deliver services, verify identity, and ensure platform security. This includes:
- Personal data: Full name, username, date of birth
- Contact details: Email address, billing address
- Transaction data: Date, amount, transaction ID (excluding card details)
- Technical data: IP address, device, browser, operating system
- Website usage data: Location, traffic, and login logs
- Marketing preferences and communication history
How Information Is Used
Collected information is used for:
- Account creation and identity verification
- Processing deposits and withdrawals
- Customer support and communication
- Security monitoring and fraud prevention
- Marketing (only if consent is given)
Data Sharing and Legal Disclosure
User data may be shared in specific cases:
- With law enforcement and AML agencies for legal investigations
- With service providers for data storage, security, and compliance
- As required by law or court orders
No data is sold or shared for unauthorized commercial purposes.
Data Security and Retention
We implement security protocols to protect your information:
- Encryption and secure servers for data storage
- Regular audits and access controls
- Data is deleted when no longer needed or required by law
Cookies and Tracking
We use cookies to enhance user experience and platform performance.
- Essential Cookies: Enable core functionality
- Performance Cookies: Track website usage to improve services
- Functionality Cookies: Store preferences for a personalized experience
- Targeting Cookies: Used for marketing and content sharing
You can manage or disable cookies in your browser settings. However, doing so may impact site performance.